Hosted telephony is a telephone system that resides in the cloud rather than in your office, so there's no need for a traditional PBX system. Users access the system through a standard IP handset or a softphone - a screen-based virtual phone with headset. Are you ready for the ISDN phase out - Deadline 2025?
What does a Hosted, Converged, Cloud PBX or Unified Comms package mean and what can it deliver for you?
In reality a Hosted solution allows users to access the system via a standard IP handset or a softphone - a screen-based virtual phone with headset. Users can have an office desk telephone or use a Mobile or combination of the two. Users can receive and make calls all from their individual extension number from internal users or from external callers. Connectivity is provided by either Broadband in the office or when in the field the Mobile network using an App.
A truly expandable, scalable, efficient and cost saving solution which is very flexible for all users, desk based, field based or combination of the two.
our services are tailored to each client's needs, so please contact us to discuss your requirements in more detail.
What our customers are saying...
Rosebank Sports are a family run A family run, Independent, “Proper Sports Shop’’, who specialise in Racket Sports, Running, General Wellbeing and Fitness, Swimming, Crown Green Bowls and many, many more!!
Tony approached us with a requirement to bring his telephony up to date, and to improve the customer experience when his customers called in.
The main stumbling block was that some staff members work remotely which caused a challenge for the old telephony equipment, as well as an old user interface which made routine configuration changes very difficult.
After an initial consultation and a deep dive into how Tony and his team were working, we developed a new telephony structure which not only improved the customer experience, but also saved Rosebank Sports a significant amount of money each month.
The process was managed from start to finish with key milestones made clear from the outset, which caused very little disruption to service.
"I was a little dubious about making the transition from BT to another provider, and always associated the BT name with being the best in the business. After seeing how ‘On the Button Communications Ltd’ dealt with the transition of my services and the attention to detail with every aspect of my new telephony system, I would not hesitate to recommend them to any other business".
Tony Turner - Managing Director - Rosebank Sports